Being busy, but back to blogging!

(title of this post stolen from there...)

Let's start these posts by this fantastic recent study by Bain about trends on usage of management tools in 2007.
This study shows usage and usage satisfaction, in different continents, of the main "management tools": Balanced Scorecard, Benchmarking, BPR, Collaborative Innovation, Consumer Ethnography, Core Competencies, Corporate Blogs, CRM, Customer Segmentation, Growth Strategy Tools, Knowledge Management, Lean Operations, Loyalty Management Tools, Mergers and Acquisitions, Mission and Vision Statements, Offshoring, Outsourcing, RFID, Scenario and Contingency Planning, Shared Service Centers, Six Sigma, Strategic Alliances, Strategic Planning, SCM, Supply Chain Management, Total Quality Management.

I like the results! But read the full story, with differentiation of acceptance and satisfaction by continents...
















tags: knowledge management CRM , KM , BSC , BPM , 6 sigma , strategic planning , outsourcing